..excellent service never ceases to amaze
Thank you so much Judy for your prompt reply, I am sure we can handle this ourselves from these instructions.  Your excellent customer service never ceases to amaze me.  
We had 17 viewings of our bungalow and I showed each of them the Study Bed in both modes. Everyone was so impressed and many wanted it left in place when we moved.  Who knows it could result in more orders for you.
Thank you again.
Regards Beatrice Holland ( Surrey) August 2019
Just a note to thank your colleagues who moved my study bed last night. 
They managed the move very efficiently and courteously and I am very pleased with the results.
Your company is fortunate to have such conscientious and skilled team members.
Best wishes
Ann  Gallagher  ( Surrey) August 2019

 ..precision and care

The gentlemen who delivered my bed and the work they did was absolutely fantastic. Even though they ended up arriving late they did everything to precision, and cared about my house as it was their own.

I was very impressed by them so please let them know how pleased I am with their work

 

Essa Moshiri ( High Wycombe ) August 2019

..excelled
Your guys came this morning and moved the desk for me, so that I could replace the network sockets. The desk is in place and my office is now set up and running again.
Thank you very much for your prompt and courteous response. It is impossible to ensure that things always go without a glitch; specially in a case like yesterday when your two very helpful and professional installers made a mistake that could happen to anyone. After all, they are not electricians so they had no obligation to plug the wires for me. What makes a company stand out is how these situations are handled. and you excelled at that. I could not ask for more.
Best wishes to you and your excellent team
Laureano Lopez ( London) July 2019
..most pleasant
We just wanted to let you know that Steve and his colleague were most pleasant, helpful and efficient. After talking through our requirements with Steve, the bed is positioned and installed to our satisfaction.  We’re now looking forward to using the study bed. 
Kind regards
Linda & Paul Roberts  ( Watford) July 2019
..guys were great!
Just to let you know my Studybed went in today with no hitches.
Your fitting guys were great and it was a pleasure to have them here as have been all my dealings with you and your company so far.
Many thanks for all your help and support. 
Chris Maure ( Sussex) June 2019
..so happy
Thank you for a fantastic service – we are so happy with the product so far!  
Kind regards,
Preya ( London) June 2019
 ..better than expected!
I’m delighted with my Studybed. It, along with the matching wardrobes on the opposite wall work really well. The result is even better than I’d expected!
The delivery and installation was prompt and painless.
Mark Forsbury  (Derby)  June 2019

..room for us both! 

We are absolutely delighted with the study bed and the desk is in use every day by us both as there’s room for both of us to sit comfortably and work at our computers at the same time!

Kind Regards,

Michael Beaver (Hertfordshire) May 2019

 

…best service ever

 

Hello Ben,

We saw your study beds at the Ideal Home exhibition and from the moment we engaged with your team they have been an absolute pleasure to deal with.

From the man who explained the bed at the show (sorry we can’t recall  his name but he lives in Devon) to the ladies in the showroom at High Wycombe (we have been liaising with Judy in particular) to Nigel and Chris (we think!) who came to install our study bed today, they have all been friendly, efficient, knowledgeable and professional.

We were even more impressed when we tried to give Nigel and Chris a small tip for their trouble at the end of the fitting today and they declined!

We have never come across that before and want to thank you and your staff for the best service ever.

Sincere thanks from us both for your unique service and unique study bed which we will enjoy for many years to come!

Michael and Claire Beaver. (Hertfordshire) May 2019