courteous, helpful, pleasurable

We have found the staff of Study Bed to be very courteous, helpful, and pleasurable to deal with. They have all had the right blend of a businesslike, yet lighthearted, and friendly approach which we think is appropriate in these difficult times. 
We also appreciate it is very difficult for companies to operate during this crisis but apart from having to build ourselves which on completion we found very satisfying. (Something that Nigel eluded to in an email)
and a short delay from order to delivery, you wouldn’t really know the business world has been turned upside down due to the virus. 
Thanks again for your prompt reply, we will have no problem recommending your products to our family and friends who are all eager to see it in the flesh having seen photos. 
Kevan Allcock Nottingham ( April 2020)