Shepherd

 

most pleasurable purchasing experiences

Dear Judy

I just wanted to write to let you know how impressed we are with the StudyBed we purchased for our youngest son. From start to finish I can honestly say that this has been one of the most pleasurable purchasing experiences I have ever had. You and your company clearly care passionately about great customer service. It is so refreshing to experience this in an age of fast consumerism.

From speaking to you during my initial enquiry I have always felt that you are a company who can be trusted to make things go right with such a big purchase. Your customer contact and communication is second to none.

The installation team were wonderfully polite and considerate. And they finished the job in professionally and quickly leaving absolutely no mess behind.

I had a difficult job persuading my other half that this was the right way to make the best of a small room, especially now that our son is having to do all his learning at home. He was blown away by engineering and high quality construction of the StudyBed, but also the difference it has made to the space in the room!

My son is also thrilled that he no longer has to sit hunched over underneath a high sleeper bed whilst studying from home.

 

Best wishes,

Juanita Shepherd    Sheffield    (April 2020)