Testimonials: November 2017

  • ..excellent service and product

     

    Really pleased with the studybed which has turned our spare bedroom primarily used by our granddaughter into a study/bedroom. Ordered at the ideal home with only a small deposit the company happily accommodated that we didn’t want delivery until late October. The fitters were on time and were very professional, I was amazed at how quickly they fitted it and ensured that I could operate it correctly. Would definitely recommend this company everybody we have dealt with at the company has provided excellent customer service and provided an excellent product to our colour specifications.

    Kind regards

    Alison Gale  (Nov 2017)

  • ..could only dream

    First – from start to finish it has been a real pleasure dealing with your firm: and I really mean that.

    Apart from that you were wholly unfazed and helpful when we dithered at the last moment: to even volunteer to refund the whole price we had paid in advance is the kind of behaviour that I thought one could only dream about in the 21st century.

    So thank you, one and all!

     

    E Martineau ( Nov 2017)

  • …exceptional customer service

    I just wanted to let you know that our StudyBed has been installed successfully today. Thank you so much for organising the return visit so promptly. I also wanted to let you know that both the team you sent on Monday and the team you sent today have been brilliant. Not only were they efficient, quiet and tidy but they were also all incredibly friendly and helpful. Please pass on our thanks to them for exceptional customer service.

    We shall be recommending you to all our friends, family and clients.

    Thank you once again.

    Kind regards

    Olly and Lou Rogers  (Nov 2017)

  • ..great addition

    Just to say thanks to the team for the installation of the top box on our StudyBed on Monday.
    It’s a great addition of storage for a small room – just need to declutter what’s in there already to make the most of it!

    Kind regards

    Lynn Timothy ( Nov 2017)

  • …definitely recommend

    We are thrilled with the StudyBed. So far its only been used as a desk but we’ve shown it off to lots of people already and even though I tested it at the Ideal Hone Exhibition and at the local showroom, I’m still amazed at how easy it is to swap from one to the other.  The guys who installed it were also really lovely, kept in touch with where they were on the day and were professional, friendly and quick. Thanks again for such a speedy response from our initial enquiry to delivery and installation. We would definitely recommend your product and company.

    Kind regards

    Michaela Wheeler (Oct 2017)

  • ..absolutely first class

    I am writing to say how impressed I was with all of my dealings with your company. From my first enquiry through several weeks of planning and queries while I converted my room and added to my order, right through to the delivery and installation, the service I received was absolutely first class. There was always a kind, helpful and patient member of staff at the end of the telephone and Steve and Will completed the process with charm and efficiency when they installed the bed last week.
    We are delighted. It has exceeded our expectations. 
    Thank you again

    Best Wishes

    Susan Hewitt (Oct 2017)

  • …working comfortably

    The Studybed is fantastic! It’s not been used as a bed yet (first sleep-over visitors due in two weeks) but having the desk there and lots of space in the room is great. The two Kevins that came to fit it were very friendly, professional and cleaned up well after themselves. Looking forward to many years of working comfortably and happy, rested visitors.

     

    Steph Worgan ( Oct 2017)

  • ..all positive

    I’m sure we will have many years of good use. We had our first guests this week, and the comments were all positive!

    Sally Potter  (Oct 2017)

  • ..excellent customer service

    Firstly can I say thanks to you for providing me with such excellent customer service.
    It’s very rare that I comment on that and quite frankly it’s not often warranted with some companies but you have been excellent and I appreciate it.

     

    Leon Rasenburg (Oct 2017)

  • …really pleased

    A belated thank you for the installation of the study bed last week. It looks great and we’re really pleased with it.

    The installation duo were great too. They had to deal with an emergency on our road as an elderly local resident had fallen over in the street, hurting his head so Scott stayed with him until the ambulance arrived – #superhero.

    Lyn Timothy ( Oct 2017)